Services

 

Salix provides clients with support services including:

  • CAD drawings
  • installations
  • warehousing
  • ¬†product repair and maintenance
  • access to leasing facilities
  • wood and steel product re-finishing
  • trans-Canada service through a network of experienced local firms

 

DEALER RESPONSIBILITIES

 

DESIGN SUPPORT SERVICES:

  • Review generic furniture plans with designer
  • Verify all critical dimensions
  • Determine electrical load requirements per workstation based on information received from designer
  • Verify outlet and circuit requirements per workstation
  • Verify power feed requirements per cluster of workstations
  • Prepare CAD drawings complete with specifications for order entry and installation purposes
  • Review furniture requirements for private offices, meeting rooms, lunchroom and other special area
  • Prepare specifications for these areas
  • Negotiate pricing for accessory items with manufacturers on client’s behalf
  • Confirm installation dates

 

ORDER ENTRY:

  • Issue purchase orders to manufacturers
  • Provide copy of Sales Order to Consultant/Client
  • Verify acknowledgements from manufacturers as required
  • Issue Change Orders to manufacturers as required
  • Expedite furniture as required

 

INSTALLATION:

  • Establish timetable for installation
  • Site inspection with Installation Foreman and Consultant to determine site conditions such as receiving area, elevators, floors, staging areas, etc.
  • Establish sequence of deliveries
  • Site supervisions by Site Co-ordinator and Team Leader as required
  • Deficiency Audit with Client/Consultant/Dealer representatives
  • Prepare deficiency list with timetable for completion
  • Final walk through with Client/Consultant/Dealer representatives